Privacy policy
PRIVACY POLICY (DATENSCHUTZERKLÄRUNG)
- Data Protection at a Glance
The protection of your personal data is important to us. We process your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
- Responsible Party
Makari De Suisse Germany
An den Kasernen 5
68167 Mannheim, Germany
Managing Director: Maxwell Nartey
Email: info@makarigermany.de
Phone: +49 (0) 1514 2085343
- Collection and Storage of Personal Data
We collect personal data when you:
- Visit our website
- Place an order
- Contact us via email, telephone, or contact forms
- Subscribe to our newsletter
The data collected may include your name, address, email address, telephone number, payment information, and order details.
- Purpose of Processing
Your personal data is processed for:
- Order fulfillment and delivery
- Customer service and communication
- Payment processing
- Legal and accounting obligations
- Marketing activities where consent has been provided
- Your Rights
You have the right to:
- Access your stored data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
- Contact Regarding Data Protection
For all questions regarding data protection, please contact:
Email: info@makarigermany.de
GENERAL TERMS AND CONDITIONS (AGB)
- Scope
These General Terms and Conditions apply to all orders placed through the Makari De Suisse Germany online store.
- Contracting Party
Makari De Suisse Germany
An den Kasernen 5
68167 Mannheim, Germany
- Conclusion of Contract
The presentation of products in the online store does not constitute a legally binding offer. A purchase contract is concluded only upon order confirmation.
- Prices and Payment
All prices are stated in Euro and include applicable VAT unless otherwise indicated.
Payment methods accepted include:
- Credit Card
- PayPal
- Bank Transfer
- Other payment methods displayed during checkout
- Delivery
Deliveries are made to the countries specified in our shipping policy. Delivery times are estimates and may vary.
- Retention of Title
Goods remain our property until full payment has been received.
- Warranty
Statutory warranty rights apply.
- Applicable Law
German law shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
SHIPPING POLICY
Shipping Origin:
Mannheim, Germany
Delivery Area:
Germany and selected EU countries.
Processing Time:
Orders are generally processed within 1–3 business days.
Delivery Time:
Germany: 2–5 business days
EU Countries: 3–10 business days
Shipping Costs:
Shipping costs are displayed during checkout before payment.
Customers are responsible for ensuring that the delivery address provided is accurate.
RETURN AND REFUND POLICY
Consumers have a statutory right of withdrawal of 14 days.
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
To exercise your right of withdrawal, please contact:
Makari De Suisse Germany
An den Kasernen 5
68167 Mannheim, Germany
Email: info@makarigermany.de
Phone: +49 (0) 1514 2085343
Refunds
Refunds will be processed within 14 days after receipt and inspection of the returned goods using the original payment method.
Products must be returned unused, unopened, and in their original packaging unless defective.
Damaged or incorrect items should be reported within 48 hours of delivery.
COOKIE NOTICE
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By using our website, you consent to the use of cookies in accordance with our Cookie Policy.
Users can adjust cookie settings through their browser preferences at any time.